Contact
How to reach us
Monitored addresses, and an honest note about what a form would and would not do right now.
Support
support@real-auth.com for account questions, integration help and anything that is not working the way this site says it should.
Security
security@real-auth.com for vulnerability reports. This address is treated with priority; see the security disclosure page for scope and what to expect.
Enterprise and partnerships
enterprise@real-auth.com for organisation-wide deployments, procurement questions and pricing discussions, including questions about which parts of the platform are not finished yet.
Why there is no form here yet
A contact form needs a ticket system behind it that assigns, tracks and answers. That system is being built. Until it exists, a form would create the impression of a tracked request when the message would simply become an email, so the addresses above are offered directly instead.
Response times
Security reports are acknowledged within three working days. Other messages are answered as quickly as a small team can manage, which is not a service level and is not presented as one.