Ask the person, not the caller
The request goes to the account your family member registered, on the device they hold — never to whoever just contacted you.
الحلول
For families
A calm way to check an urgent request, without accusing anyone and without needing to be good at spotting fakes.
How families use it
Built for the moment the phone rings
Plain language, large text
Verified, Rejected, Not verified. Each with a word, a symbol and a colour, so the answer does not depend on eyesight or on technical knowledge.
Linking requires both people to agree
A family circle is never inferred from a surname or a shared address. Both sides confirm, and being in a circle never grants access to the other person's account.
Protected against misuse
Requests are rate-limited, contacts can be blocked, and the system will not confirm whether an arbitrary phone number belongs to an account.
Honest limits
Worth being clear about
This only helps if your family member has an account and a reachable device. If nobody answers you get "no response", which means you have learned nothing — not that the request was refused. Keep a phone number you already trust, and use it.
Set it up before you need it
The value is in having it already working on the day someone calls in a panic.